Estimated shipping times
North America: 2-5 business days
Europe: 7-14 business days
Australia, New Zealand and Oceania: 7-14 business days
Asia Pacific: 7-14 business days
North Africa and the Middle East: 7-21 business days
Sub-Saharan Africa: 7-21 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation: before item has shipped
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently asked questions
I Order A Brush But The Wrong One Came. Can I Get A Refund Or The Brush I Originally Ordered?
The packaging slip provides tracking & proof that your package has been delivered. Also, it will have the listed product or products sent. Please provide packaging slip, and we would be glad to accommodate your request for either a refund or cancelation. Alternatively, we could send the right brush at your request, in the case that you did receive the wrong package.
How To Track My Order?
After your order is processed, you will receive the tracking information once the item has shipped from our warehouse location. Once you receive shipping confirmation, the tracking number automatically is sent to your inbox along with the estimated delivery date. You can check the package tracking number & location at this point.
I had ordered a brush on this site and I haven’t received my order but the site it says It has been delivered.
We Are not responsible for lost or stolen merchandise through the mail. Once the package is marked delivered, we can not cancel or refund the order. Order over $50.00 signature required upon delivery. Custom Orders & Orders Over 150.00 are insured, and signature is requested upon delivery.